Sunday, February 18, 2007

Supply and Demand...

I rarely discourage people from ordering from a company unless I feel they will have the same experience as I. I have said on here before that Joann.com has problems with returns and it seems that has not improved. I am going on the 4th week of a return to them, and I still have not received a refund nor do they respond to my emails. They ask that you email only once, but when I get no response, I send another one and another and another. If you use this site really beware when or if you order from this company. It is extremely difficult to get them to answer you back and more so to get your money back. I don't care what their sales are like, I will never order from this company again. If you are a retail provider it is your duty to provide good service to your customers. This they do not do. For one thing, they are very slow about getting your order out, but the return issue is the thing that gets to me. The first thing I returned took an incredible 6 weeks to get my money back and that was after flooding them with emails and calling too. BTW, this had nothing to do with my credit card company. When I received an email from them finally saying they were refunding my credit card, the card had the money back on it within a couple days. When you do get a response it is that they will process a refund after they check with the warehouse to see if the product has been received. Well, this current refund was received by them January 29th because I sent it Priority mail and have the receipt so I can look up the tracking number. I encourage you to boycott this company and encourage others to do the same. Business is all this company seems to understand and you make a dent in that, you can force changes for the good.


Our car is a-ok. I guess cars these days have myriads of codes attached to them. When your check engine light comes on, it indicates a problem with a possible bazillion different issues, from sensor problems, to electrical to who knows what all. The electronic age, you know. Anyway, when a problem is fixed, they have to clear the codes to make the light go out. Well, they have what is called a "ghost code." This is when the problem you had causes the code to relight the check engine light even though there is nothing wrong. You have to take it back and have the codes, cleared out for lack of better words. Sometimes it only takes once, sometimes more than once. The good thing is there isn't anything wrong with the car. On the flip side, the moron at the car dealership ordered the wrong lugnut covers for my car. We went in to pick them up yesterday and they were totally wrong. The man working was terrific and had to search all over town for our covers, but finely found one at one dealership and one at another. I believe the problem was that we have an Grand Marquis LS instead of a GS and I think the LS, which is the "luxury sedan" has a more expensive cap because it is bigger and lies flat so it looks like all one piece and is a brushed metal color instead of shiny. Sheesh! The original cap is only about the size of a small jar cap and it cost $45 apiece. I dreaded what our cap was going to be, which is the size of a small dinner plate. The guy said it was more expensive, big surprise, but because they had made a mistake, he was going to give them to use for what I had already paid for them. Yippee Jack is supposed to go and pick them up on Monday.


Jack and I have already begun preparations for next year's vacation. I know, I know, we haven't even done everything for this year's vacation, but I found what I want to do so I want to get a deposit down asap. We are planning on going to St. Lucia island at a Sandals resort. One of Jack's coworkers did a Sandals vacation and said it is wonderful. It is an all inclusive thing, food, entertainment, hotel accomodations, booze, non alcoholic drinks, the works. Sort of like a cruise ship without the water, the seasickness and currently the viruses! The hotel rooms are gorgeous and the one we want to stay at has the option of getting a room with a poolside swim up to your room. That means I could step out onto my patio every morning and get straight into the pool! Isn't that cool??? For those of you who don't know, I love to swim. I go to our pool here at the condo everyday to swim, even have my own key where I am allowed to use it when it is locked up. I am not sure we would want to spend that much money, but it sure is tempting! Jack's idea of getting into the pool is bath water warm, getting in, swimming a length and getting out. They have beach parties, no kids, talent shows, no kids, Karaoke night, no kids, fashion shows, bands with dance music, all kinds of things besides, tours you can take, windsurfing, skiing, sailing, etc. It is for couples only. Ok, for those of you in the know, what the heck is a HobieCat???? I think we are going to go with a catamaran party that takes you out for the day. I should be close to goal by then so not have problems getting on and off a boat etc. I couldn't do that now that's for sure so it would be something to look forward to to keep my on my WW program.
As for knitting, I am almost to the point where I transfer half the stitches to straight needles so I can have armholes. Never done this before so we shall see how it works. In theory, it should work!

I hear the house calling me to start cleaning it! Today is DAYTONA so I have to have the house done and the lasagna in the oven before the race starts so we can sit and eat lunch and watch the race. GO Tony Stewart !!!!!

Donna







No comments: